Infrastructure & Cloud Operations Engineer
Habitat3 (Project Based - Remote, Sydney) | Jan 2025 โ Sept 2025
- Provide advanced technical support for Windows Virtual Environments (Windows Servers) and Microsoft Office deployments in cloud environments.
- Troubleshoot and resolve issues with third-party professional services applications (medical and accounting).
- Maintain and patch Windows servers, collaborating with teams on AWS and Azure cloud solutions.
- Document knowledge base articles and streamline technical processes.
Infrastructure Engineer
Commonwealth Bank of Australia (Sydney) | Oct 2023 โ Nov 2024
- Administer Windows Servers (EC2) running on AWS Infrastructure.
- Delivered production deployments working with DevOps Teams via Octopus Deploy and ACDC, managing infrastructure monitoring with Splunk and AppDynamics.
- Administered SSL certificates, F5 BigIP load balancers, and production server smoke testing.
- Managed incident response for P1โP3 issues, leading root cause analysis and change planning.
System & Infrastructure Support Engineer
Maxamation (Remote, Sydney) | Dec 2021 โ Oct 2023
- Administered AWS services (EC2, S3, Security Groups, IAM, CloudWatch, Lambda) for SaaS production workloads.
- Managed Linux and Windows servers, deploying applications through Git, and automating workflows using Bash and PowerShell.
- Developed Python scripts to maintain and automate alerts and resource management within AWS Lambda.
- Supported Office 365, JIRA, and cloud-based collaboration platforms.
IT Officer
WellDone International (Nowra, NSW) | Nov 2019 โ Dec 2021
- Managed hybrid infrastructure (Windows, CentOS, VMware ESXi, Hyper-V) and network devices (Mikrotik).
- Supported remote call centre operations, deploying PBX systems, backup strategies, and patch management.
Earlier Career
Virtusa, Firstsource Dialog, Creative Cohort, Hellocorp (Sri Lanka) | 2002 โ 2019
Progressed from Systems Engineer to Senior IT Consultant, delivering enterprise server, network, and security projects globally. (Please refer to LinkedIn for details).